Property Management Services

Specialist Residential Property Management for Blocks & Estates

CPM specialises in, and is dedicated to, the management of residential blocks and estates throughout the Greater London area.

Our management portfolio ranges from as small as 10 units to a luxury gated estate in Kensington, comprising 293 flats and town houses and 300 underground car spaces. With 12 different blocks and 16 separate cost centres in one estate, such complexity is our forte.

Whilst the majority of our clients are Residents' Management Companies ('RMCs'), we also manage for developers, property investment companies and individual block owning investors.

A Personalised Service

Our services are tailored to the requirements of the individual client and can be as extensive or as brief as required. They will, however, be a personal service to you.

Arrears collection can be a very difficult area, but CPM achieves very good results with a combination of interest charges (where the lease so allows), 14 day letters, 7 day letters, legal action for debt as well as direct telephone and e-mail contact.

Clear fees calculations, no sneaky surprises

Fees are based on a number of factors, but include the type and variety of the leases at a particular property; the nature and locality of the property; whether there is a reserve fund; the level of services requested; the level of additional reporting required etc. and the complexity of the property, i.e. number of individual blocks or cost centres.

With the exception of an administration fee for major work, i.e. those falling within the consultation regulations; attendance at court or the LVT; and licence fees, which are borne by the licencee, CPM's management fee is all encompassing. This is contrary to the practice of many managing agents who charge numerous additional fees.

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Transparency

CPM aims to be as transparent as possible in it's dealings with leaseholders/owners and clients alike, having full regard to Landlord & Tenant Act and subsequent legislation.

Fully detailed Quarterly Management Accounts (agents reports) are automatically produced which set out all tenencies with charges due and monies received and all expenses paid, summarised by expense type, with every transaction being shown and dated.

From the Quarterly Management Accounts, full Landlord & Tenant Act Service Charge Trust Fund accounts are prepared, including a Balance Sheet.

Capital Property Management does not undertake Company Secretarial duties as we believe that under certain circumstances, this can lead to a conflict of interest.

Confidentiality

CPM is a founder member of ARMA, the Association of Residential Managing Agents. CPM is also registered with the Data Protection Registrar and is authorised by the FSA, the Financial Services Authority, to undertake general insurance business.

CPM has full Professional Indemnity insurance, including fidelity guarantee cover.

Long Serving Staff

All staff are fully involved in residential property management, and are long serving. They are chosen for their experience and ability to deal with people and their homes.

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Dedicated Property Managers

CPM's prime and only function is that of being property managers for residential blocks and estates in London. This leaves us free to pick and choose the cream of the crop of contractors and service providers, enabling all discounts or benefits to be passed directly to our clients.

All clients benefit from our extensive knowledge and experience within the property management field.

24-7-365 Help Line

CPM operates a 24/7/365 Help Line for the benefit of all it's properties. This service is manned by it's own property managers.

London Based

Wherever you are in London, we can be on your doorstep.

The principal of CPM and a property manager live in the Woking/Farnborough area of Surrey so if you live in the Guildford/Farnborough to Waterloo corridor, we are also on your doorstep.

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